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Home  »   Contact Center  »  Call center setup

With over 20 years practical experience in setting up, operating and optimizing call centres.  MRI has the capability to set up call centres in accordance with customer requirements. Our services include the following:

i.          Centre set up.

ii.         Project development and preliminary set-up.

iii.        Agent orientation, training workshops and implementation.

iv.        Project status assessments.

v.         Train and oversee the call centre manager.

Call center setup