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About Medical Rescue

Established in 1992, MRI Botswana is the country’s best-equipped, most experienced and longest serving provider of Emergency Medical Services (EMS). Our core activities include air and ground EMS services. The company’s International standards and best practice are benchmarked on the South African standards, being the best in the African region. MRI employs staff from a variety of medical disciplines matching their core skills to clients’ needs. All our staff undergo a rigorous selection process including background and education checks and are required to be registered with the relevant Health Professions Councils in Botswana.

MRIB has since then opened Emergency Medical Services (EMS) bases in Palapye, Francistown and Maun to provide further coverage for the major medical aid members. MRIB operates both ground and air ambulance services, the latter covers the entire country and extends regionally to cover calls for assistance outside of the national borders.


To  be a leader in innovative health care and contact center solutions.


To provide customers with the cost effective health care and contact center solutions through investment in people and technology.




MRI Botswana Limited (MRIB) is a 100% citizen owned private company that was incorporated in the Botswana registry of companies in March 1991. The company is owned by Southview (Pty) Ltd (93%), Motor Vehicle Accident Fund(4%) and other minority shareholders (3%).  The core business of MRI is to provide innovative healthcare services and related solutions through a variety of coordinated business units.

In September 1998, MRI became the first medical assistance company in the world to go public when it listed on the Botswana Stock" /> Exchange (BSE). The Company has earned the trust of both government and the private sector which form the bulk of its clientele. MRIB has been providing 24/7/365 Call Centre services to a variety of clients since March 1992. MRI has a total of 101 staff 66 of which are permanent while the rest (35) are doctors, nurses and paramedics managing various medical clinic contract projects

Today, the MRI brand carries significant recognition in Botswana in the field of Pre-Hospital Emergency Medical Care (PHEMC), Contact Centre services and provision of Occupational Health services especially within the mining sector. For management purposes, these business units based on products and services are organized and reported according to the following reportable operating segments: 



About Us